There is something to be said about knowing ERP. Before we did the
upgrade from BPCS 405CD to Infor's ERP LX we put everyone through ERP
training. The training was not software specific. Everyone went through
the basics. I don't care if you were a payroll clerk or whatever. You
went through basic ERP training. Then the depth of the training increased
based on job role.
And there was some change in personnel. Sometimes a button pusher (take
menu option 1 then ...) just doesn't hack it versus someone with
university training in ERP.
After all the ERP training was done, then the software specific training
began.
Rob Berendt
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