RE: [PCTECH] aol and cisco vpn

["Chuck Lewis" <clewis@xxxxxxxxxx>]

Jim,

That sounds like a weird one. I know the 3 PC's I have at home have AOL on
them (the kids do IM) and I have had no trouble loading the Cisco VPN
client. We do not use the full AOL browser on any of them so maybe that is
different ?

Also sent CD's to our sales folks to load and I know some of them were
connecting to the internet via AOL (so had to be using the AOL browser) with
no problems (?).

Have you checked with Cisco ? We are using Cisco VPN Client Version 4.0.2(D)
on W2K and XP boxes.

Chuck

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Jim Franz
Sent: Wednesday, April 13, 2005 9:10 PM
To: pctech
Subject: [PCTECH] aol and cisco vpn

Customer purchased vpn access to their network from Bellsouth,
who in turn lets you download a Cisco vpn client. 
Big warning in docs says "not compatible with AOL". 
We don't know if this means cannot have AOL browser running, or 
cannot have AOL on the machine. !st user to download client - 
it will not install (the self extracting file does not extract the
setup.exe), 
& 5 hrs of Bellsouth Tech Support couldn't figure it out. 
Then user admitted has AOL (not started, but loaded on the pc (
with XP Pro). 
Anyone know what the story is?
jim