Problem with Windows XP halting at startup...

["Chuck Lewis" <chuck.lewis@xxxxxxxxxxxxx>]

Hi Folks,

 

Have a friend that has a Windows XP that has a problem. When he turns it on
he gets:

 

We apologize for the inconvenience, but Windows did not start successfully.
A recent hardware or software change might have caused this.

 

He as the Safe mode choice etc. but can select NOTHING. His keyboard has the
Num Lock light on but any attempt to move through the choices displayed
fails. Enter doesn't work either.

 

He has checked and the keyboard is plugged in good (and that is indicated by
the light being on) but I thought I'd bring another keyboard by and see if
that gets us going.

 

Anyone seen anything like this ?

 

Thanks !

 

Chuck