We buy laptops, desktops, and servers with a 3 year gold support
warranty.  When the warranty expires, so does the machine; they get
replaced.  Not everything gets replaced right away, but we don't fix
anything that is out of warranty.

Dell Gold corporate support is worth the extra pennies.  Every time I've
had a service issue, one call (different # with little to no time on
hold) has been all that was necessary to get replacement parts/service.
And the accent usually matches my own.

John A. Jones, CISSP
Americas Information Security Officer
Jones Lang LaSalle, Inc.
V: +1-630-455-2787 F: +1-312-601-1782
john.jones@xxxxxxxxxx

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of daparnin@xxxxxxxxxxxxxx
Sent: Friday, June 16, 2006 1:06 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] AMD vs. Intel





I've never had an original notebook HD outlast 3 years (about 18 
months
is average
for me).

Funny you should mention this.  The HD in my 3-year old Dell laptop here
at work just bit the dust last month.  Management, elected to buy me an
entirely new laptop instead of just replace the HD (and I didn't even
offer any input for that decision).  Go figure, but I'm not complaining.
<g>


Dave Parnin
--
Nishikawa Standard Company
Topeka, IN  46571
daparnin@xxxxxxxxxxxxxx

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