sjl wrote:
When I recently renewed the contract for my laptop aircard (Sierra Wireless 881U, USB), I asked the AT&T sales rep about any caps/surcharges on data transfers. He indicated that it was still unlimited. ...
... However, I still check my bill each month (it gets paid automatically via credit card), just to make sure...

And if you find that the bill is wrong??? Do you have an arbitration clause in your contract?

http://cbs5.com/wrapper_consumer/seenon/credit.cards.arbitration.2.762532.html
or http://tinyurl.com/6g3vcq

http://www.forbes.com/2007/10/10/gary-weiss-credit-oped-cx_gw_1011weiss.html
or http://tinyurl.com/5pxru7

http://leisureguy.wordpress.com/2008/06/07/arbitration-the-unfair-game/

http://www.parade.com/hot-topics/0808/dont-get-clobbered-by-credit-cards
(scan down for [ Mandatory arbitration ])


On the other side, though --

http://overlawyered.com/2007/10/behind-those-unfair-arbitration-numbers/


And how lawyers who write such clauses are being taught --

http://www.conflictresolution.com/california_arbitration_decision_credit_card_agreement.html
or http://tinyurl.com/5jpjqw


True, those are essentially about "credit card" arbitration and arbitration contract clauses. Still, nowadays when I see 'binding arbitration' as a requirement in a simple agreement, I start thinking a _lot_ harder about the service.

I suspect that this is better for CPF0000 if any discussion comes out of it. However, it's worth emphasizing that "reading your bill" might be far too ineffective without a serious understanding of your agreement.

Tom Liotta

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