Re: DSL dropping

[David Gibbs <david@xxxxxxxxxxxx>]

Booth Martin wrote:
> I just changed to DSL and we are getting dropped irritatingly often.  Is 
> that the nature of DSL?   How does one fix the problem?  In my 
> experience, calling AT&T is not a useful use of time.

Depends on your service (and service area).

I've got AT&T DSL without such problems.  A friend had Qwest DSL and experienced a lot of drops.

You might want to try posting a message to the AT&T Direct forum at Broadband Reports (http://www.dslreports.com/forum/sbcdirect).  That forum is monitored by AT&T techs (sometimes tier 3).  I've had really good luck there.

Also, check your router and make sure you have it's 'keep alive' function active.

david