Re: Outlook 2007 failure -- PCTECH

Subject: Re: Outlook 2007 failure
From: Lukas Beeler <lukas.beeler@xxxxxxxxxxxxxxxx>
Date: Sat, 28 Feb 2009 15:35:11 +0100
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On Sat, Feb 28, 2009 at 14:02, Glenn Ericson <glenn-ericson@xxxxxxx> wrote:

Has anyone recently run across Outlook 2007/Vista starting and
showing "loading" then the cursor does not show
or work any longer?

- Ensure you have installed Office 2007 SP1
- Disable all non-Microsoft Outlook Plugins (you can use Outlook
Safemode to do this)
- Ensure you have installed the latest Cumulative Update
- - http://support.microsoft.com/?kbid=968009
- - http://support.microsoft.com/?kbid=961752
- Ensure your PST Files are stored in a supported Location (meaning:
on the local Disk)
- Ensure your Antivirus-Software supports Outlook 2007
- - Disable Outlook-Plugins as per Step #2
- Ensure that the PST Files are excluded from Virus-Scanning

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