Re: Weird PC problem

[Jim Oberholtzer <midrangel@xxxxxxxxxx>]

Are the wireless/bluetooth units colliding in their communications?

While I was at one very large customer (fortune 50) they started to get 
in these keyboards and drove the help desk nuts with funny behaviours 
and weird happenings.  Then one day the help desk guy was helping one 
user and noticed that every time he moved the mouse, his cube neighbor's 
cursor moved.  The units were cross communicating.  The solution was to 
ban all wireless devices in the offices.  (which included all cell 
phones BTW).  Eliminated two problems at once.

Jim Oberholtzer
CEO/Chief Technical Architect
Agile Technology Architects, LLC


On 6/29/2010 2:12 PM, Burns, Bryan wrote:
> *This message was transferred with a trial version of CommuniGate(r) Pro*
> You know what's weird?  10 minutes ago I got a call from a user who's
> wireless keyboard wouldn't work in only one 5250 session of MAPICS.
> Opened another session and it worked fine but I couldn't get that first
> session to work. Worked in Office apps. Nothing in the joblob. Functions
> wouldn't work by mouse.  Closed session with mouse and reopened it and
> keyboard worked.
>
> 5 minutes later the user called back to say it's doing it again.
>
> I suggested he replace the batteries which he's hasn't done yet because
> he's kind of new.
>
> And that is why I got rid or my wireless keyboard - erratic behavior
> when batteries go low.
>
> Data points:  I had a Logitech, the help desk call was for an MS
> wireless keyboard.
>
> Bryan
>
> -----Original Message-----
> From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
> On Behalf Of Chuck Lewis
> Sent: Tuesday, June 29, 2010 1:29 PM
> To: PC Technical Discussion for iSeries Users
> Subject: Re: [PCTECH] Weird PC problem
>
> Nope you flat our do not have the ability to enter the area you would
> type i.e. with the mouse you can't click and get in there etc.
>
> -----Original Message-----
> From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
> On Behalf Of Terrence Enger
> Sent: Tuesday, June 29, 2010 2:15 PM
> To: PC Technical Discussion for iSeries Users
> Subject: Re: [PCTECH] Weird PC problem
>
> On Tue, 2010-06-29 at 13:37 -0400, Chuck Lewis wrote:
>    
> > Nope, it's like the fields are "locked"
> >      
> Perhaps then the keyboard is working fine, but the text is displayed in
> the same colour as the background or in a really really tiny font.
> Obviously, this is a shot in the dark.
>
>    
> > Hmm.  Do non-keyboard input methods, e.g. Edit>  Paste, work in those
> > contexts?
> >
> > Cheers,
> > Terry.
> >
> >      
> --
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