Re: New W2008 Server with S-L-O-W connection to IFS

[Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>]

I should point out this new server is W2008 R2.  My windows guy says that's
an important distinction.


On Wed, Jul 25, 2012 at 11:32 AM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>wrote:

> All,
>
> We have a relatively new 64-bit W2008 Server (virtual) acting as a
> terminal services server and we're having a performance issue.  Call this
> server RDS.  It replaced a 32-bit W2003 Server (also virtual).
>
> A few days ago I posted briefly about this issue (SMB vs SMB2),
> speculating that SMB2 was the culprit.  RDS was changed/booted last night
> to use SMB instead of SMB2 with no performance improvement, so SMB wasn't
> the issue.
>
> An example of what is going on.  We create PDF copies of all invoices
> (created on the System i) automatically and store them in the IFS.  At
> month end they get moved off the IFS and onto a windows server (also
> virtual).
>
> To make it simpler to view a PDF invoice from green screen, I put a link
> to the PDF on various inquiry screens as hotspots.  If the invoice is from
> the current month, the link points the the proper file on the IFS.  If the
> invoice is prior to this month, the link points to the proper file on
> another Windows server.  So the user need only click on the link on the
> green screen and the PDF is opened up.  This worked well for many years
> with the old terminal services server, but now performance is abysmal.
>
> To summarize RDS behavior:
>
> 1) If I click the link on green screen:
>      a) If the file link is to the IFS, it takes 60 seconds to open up
>      b) If the file link is to the Windows file server, it takes 2-3
> seconds to open up
>
> 2) If I paste that link into a browser:
>      a) If the file link is to the IFS, it takes 2-3 seconds to open up
>      b) If the file link is to the Windows file server, it takes 2-3
> seconds to open up
>
> So everything is fine except 1a.  And only RDS exhibits this behavior.
>  The old terminal services server never did, nor do any PC workstations.
>
> It is worth noting that if one opens a spreadsheet file (.xls) on the IFS
> via Excel 2003 in RDS, it also takes forever.
>
> The differences between the old terminal service server and RDS are: 1)
> RDS is 64-bit vs 32-bit, and 2) RDS is W2008 server vs W2003 server.
>
> Ideas?
>
> Thanks.
>
>
>
> --
> Jeff Crosby
> VP Information Systems
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531
> www.dilgardfoods.com
>
> The opinions expressed are my own and not necessarily the opinion of my
> company.  Unless I say so.