Re: Best software for remote windows support

[James K <james2000k@xxxxxxxxxxx>]

Look into google remote browser 

Sent from my iPhone

> On Jun 27, 2017, at 4:33 PM, Christopher Bipes <chris.bipes@xxxxxxxxxxxxxxx> wrote:
>
> I have been using the free join.me But it is more for you to share your screen.  
>
> The other one we use is TeamViewer.  Also free but to control someone else's computer, they have to install the program.
>
> I do not know of any way of sharing your computer without installing some sort of remote control software.
>
> RDP if opened up, can be used but requires a connection via MPLS or VPN between networks and a logon to the remote computer.  The screen is not shared but you take fully control of the remote computer.
>
>
> Chris Bipes
> Director of Information Services
> CrossCheck, Inc.
>
> -----Original Message-----
> From: PcTech [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of Jeff Crosby
> Sent: Tuesday, June 27, 2017 1:20 PM
> To: PC Technical Discussion for iSeries Users <pctech@xxxxxxxxxxxx>
> Subject: [PCTECH] Best software for remote windows support
>
> All,
>
> What software do you use for remote Windows support?  ie, a user 50 miles
> away is having a problem and you need to sign on and take control and
> figure stuff out.
>
> Is there a decent one that's not too expensive and doesn't require software
> installed on the remote PC?
>
> Thanks.
>
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