Re: ACS sessions disconnecting

[Jim Oberholtzer <midrangel@xxxxxxxxxxxxxxxxx>]

Before you swap cables have you called IBM?  They'll most likely have you do
comm traces, but then again there might be a setting none of us are thinking
about/remembering too. 


--
Jim Oberholtzer
Agile Technology Architects


-----Original Message-----
From: PcTech [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of Jeff Crosby
Sent: Friday, February 02, 2018 6:21 AM
To: PC Technical Discussion for iSeries Users <pctech@xxxxxxxxxxxx>
Subject: Re: [PCTECH] ACS sessions disconnecting

Anyone got any ideas?  It's still happening.  I'm about ready to start
swapping out cables.


On Mon, Jan 22, 2018 at 3:28 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

> Arrgh.  Forgot to add:  We also have Mochasoft and those sessions do 
> NOT disconnect.
>
>
> On Mon, Jan 22, 2018 at 3:25 PM, Jeff Crosby 
> <jlcrosby@xxxxxxxxxxxxxxxx>
> wrote:
>
> > All,
> >
> > V7R1, using ACS.
> >
> > About 2-3 weeks ago, on 2 of our Windows 10 desktops, the 5250 
> > sessions started disconnecting after a relatively short period of 
> > non-use.  Like maybe 10-15 minutes.  One desktop is local, the other is
remote via VPN.
> > These are the only 2 desktops doing this, all other desktops (Win 7 
> > and Win
> > 10) are fine.  For that reason, I'm assuming it's something at the PC 
> > level, hence posting to this list.
> >
> > You can reconnect with a mouse click.
> >
> > The night before this started, our Meraki MX60 routers received a 
> > firmware update, but I don't see how that would affect this.  But I 
> > thought I'd mention it.
> >
> > I'm concentrating on the local one right now because it's easier to 
> > troubleshoot local.
> >
> > I have checked the power settings of the desktops.  They never go to 
> > sleep.
> >
> > In ACS, I went to Communication/Configure/Advanced and set Keep-Alive 
> > to yes.  No joy.
> >
> > In ACS, I went to Communication/Configure and set Auto-Reconnect to yes.
> > No joy.  (But the use did notice.)
> >
> > The local one has had 2 java updates since and still no joy.
> >
> > What else should I be looking at?
> >
> > Thanks.
> >
> >
> > --
> >
> >
> > Jeff Crosby
> > VP Information Systems
> > UniPro FoodService/Dilgard
> > P.O. Box 13369
> > Ft. Wayne, IN 46868-3369
> > 260-422-7531 <(260)%20422-7531>
> > www.dilgardfoods.com
> >
> > The opinions expressed are my own and not necessarily the opinion of 
> > my company.  Unless I say so.
>
>
>
> --
>
>
> Jeff Crosby
> VP Information Systems
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531 <(260)%20422-7531>
> www.dilgardfoods.com
>
> The opinions expressed are my own and not necessarily the opinion of 
> my company.  Unless I say so.