Re: Google Apps prevents Verizon Connect login?

[Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>]

More bizarre.  Now I can sign in again.  That's a good thing, but . . .


On Thu, Dec 22, 2022 at 10:07 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

> And I still forgot an important tidbit.
>
> It fails (same error) on my desktop in both Firefox and Edge.  These have
> nothing to do with syncing.
>
>
> On Thu, Dec 22, 2022 at 9:51 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
> wrote:
>
> > This is a strange one, so bear with me.  I want to give as much info as
> > possible.
> >
> > Our company has been using google apps for business since 2009.  A couple
> > of months ago we signed up with Verizon Connect for trackers for our
> > trucks.  There is a website where we log in for monitoring, reporting, etc.
> >
> > About 7-10 days ago, I started getting this when I try to sign in to
> > Verizon Connect:
> >
> > <quote>
> > 403 ERROR
> > The request could not be satisfied.
> > Request blocked. We can't connect to the server for this app or website
> > at this time. There might be too much traffic or a configuration error. Try
> > again later, or contact the app or website owner.
> > If you provide content to customers through CloudFront, you can find
> > steps to troubleshoot and help prevent this error by reviewing the
> > CloudFront documentation.
> > Generated by cloudfront (CloudFront)
> > Request ID: xz6GbQ4z0LM6k7m6KG1GVOTeP9hPseTukQGBXUy_jFN4-HrqFoh7OQ==
> > </quote>
> >
> > I opened a ticket. They did a password reset and could login with my
> > credentials, but I could not.  They thought it was something with my
> > computer and asked me to try a different one.  So I did a chrome remote
> > desktop to my home computer and got the same error.
> >
> > Then they asked me to install the mobile app.  I can login from there.
> > Then I started thinking.  I logged in from a spare laptop here and it
> > worked.  Then I synced chrome to my google account on that laptop and it
> > stopped working.  I turned off chrome sync and it worked again.
> >
> > There are 3 others here with google apps and their logins still work.  I
> > can login from their computers with my credentials and it works.  (No
> > chrome sync for me in this situation.)
> >
> > So it's got something to do with syncing for my account.
> >
> > Then I tried logging in from my desktop from a browser session synced to
> > my PERSONAL email account.  It also failed with the above error.  Huh?
> >
> > So Verizon Connect support obviously has no answer here other than it is
> > not them.  "You're on your own."
> >
> > I am totally clueless what to look for.  Suggestions?
> >
> > Thanks.
> >
> > --
> >
> >
> > *Jeff Crosby*
> > Senior Vice President
> > UniPro FoodService/Dilgard
> > P.O. Box 13369
> > Ft. Wayne, IN 46868-3369
> > 260-422-7531
> > direct.dilgardfoods.com
> >
> > The opinions expressed are my own and not necessarily the opinion of my
> > company.  Unless I say so.
>
>
> --
>
>
> *Jeff Crosby*
> Senior Vice President
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531
> direct.dilgardfoods.com
>
> The opinions expressed are my own and not necessarily the opinion of my
> company.  Unless I say so.