Re: [SYS21] RE: [SYS21] Customer returns message

[Richard_Caldicott@xxxxxxxxxxxxxxx]

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This is a quirk in Sys 21.  You flag a customer record with 'D' but the
program actually writes 'R' to the file - 'Recommended for Deletion' . Not
sure why it works that way but it has as long as I've known.

Richard




GManoovaloo@ibl.intnet.mu
Sent by: jbausers-l-admin@midrange.com
12/09/2002 06:32 AM
Please respond to jbausers-l


        To:     jbausers-l@midrange.com
        cc:
        Subject:        [SYS21]   RE: [SYS21] Customer returns message






Thanks for your help . We had a long weekend which explains this delayed
response .
Following your valuable tips , I found  STATUS 'R'  in the default
customer
a/c  defined at company profile level.
After setting this status to ' '  , the problem seems to have disappeared
.
The reason as to why the given record was set to 'R'  is still to be
determined , since the standard maintenance prog (SL015) does not allow
this value .
This company has operated normally for the past 3 years with the same
setup
.
regards

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