Re: RE: CL Prompt for CALLPRC

[Vernon Hamberg <vhamberg@xxxxxxxxxxx>]

Violaine, you just said what I've often thought when looking at posts on 
this and other lists - when something is clearly a bug, call IBM Support 
first. This list is not official, it cannot help with bugs, unless the good 
folks like you happen to see it.

IBM Support is superb, once you get past the initial contact, at any rate. 
And if you don't want to sit on the phone getting a crick in your neck, use 
the online system, which is wonderful, in my experience.

Even if the question is not a bug but a how-to, often IBM Support is the 
best place to go. (This list can also be very helpful in these cases.) But 
I've had an IBMer sit with me for a long time, until I got electronic 
support set up properly. That's what they do, make use of the maintenance 
you have paid for.

In general, you get what you pay for. This list costs nothing to us, due to 
David's generosity, et al. You get a lot more from it a lot more than it 
costs you. But IBM Support, if you have paid for it, is the best bargain 
you will ever find. This is not to say that it is perfect. But I have only 
good to say most of the time.

This comment is not pointed at anyone - it is general in nature. The 
originator of this thread knows all this, as do many of us. The community 
feel of this list is so good that it leads us, sometimes, to think that it 
is the best place to go. This is, IMO, a misperception.

HTH
Vern

At 01:58 PM 8/25/2005, you wrote:

> Hi Jon,
>
> I've reproduced the problem, and I've opened APAR SE21507 to track the
> problem.
> I encourage yourself and any others to report any problems found in the CL
> prompter and WDSc via official support channels (we don't always read the
> mailing list every day)
>
> thanks,
>
> Violaine Batthish
> WebSphere Development Studio Client, IBM Toronto Lab
>
>
>
>
> wdsci-l-bounces@xxxxxxxxxxxx wrote on 08/25/2005 01:14:11 PM:
>
> >  >> This is on a V5R3 system...the RTNVAL defaults to *NONE.
> >
> > By V5R3 do you mean WDSc v6 ?
> >
> > On my machine v5.1.2.5 also defaults to *NONE _but_ when I try to accept
> the
> > value it says no.
> >
> > I _can_ simply key in the command as you show and it is fine.
> >
> > Just to be clear.  I know what the command is _supposed_ to allow.  It is
> > the CL prompter in WDSc that will not allow me to leave the value set at
> > *NONE.  I'm just trying to find out if this is a common bug (i.e. should
> be
> > reported to IBM) or if it is a quirk of the systems I have tried it on.
> >
> > Jon Paris
> > Partner400
> >
> > www.Partner400.com
> > www.RPGWorld.com
>
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