Deadly Error - Again

["Jack Derham" <derhamj@xxxxxxxxxxxxx>]

Hi All;

 

Last Saturday I posted the following thread:

 

"I recently went to use the V7 installation Manager 

software on my Vista laptop and I got the following 

launcher error:

 

"An error has occurred. See log file with the following 

path reference:

 

C:\ProgramData\IBM\INSTALLATION 

MANAGER\pluginState\.Metadata\.log

 

This path does not exist on my machine.

 

I decided to attempt to delete and reinstall. Using the 

Control Panel Uninstaller against the Installation 

Manager, I got a message that I could not uninstall 

until I had Uninstalled the software installed by the 

Installation Manager. When I attempted to uninstall the 

WDSC I got the launcher error described above.

 

Interestingly WDSC will open and connect. 

 

My question: How do I get this monster off my machine so 

that I can try to reinstall it???"

 

I really did expect to get a response from my fellow "trench 

Soldiers" on the list who have implied that I must be in a 

"Back to the Future" frame of for even fooling with Vista but 

I was hoping that one of the forum listeners at the "Lab" would 

have taken pity on me and sent me a clue of where to begin to

get WDSC off my machine so I could reinstall it and try again.

But alas there was no "letter from Garcia". I guess they avoid 

Situations where they might lose a little face or maybe I am just

too low on the pole to even bother with.

 

I have subsequently mapped out the directory tree that I will 

Manually have to delete but what I don't have know is what registry

Items I will have to remove. If anyone could help in this area, it would

be greatly appreciated.

 

Does anyone else get the feeling that in IBM's minds eye that our 

primary mission in life is to be their "BETA TESTERs". It certainly

doesn't seem that they are doing much real world testing.

 

Jack Derham

Direct System, Inc.