Re: Debugging program with multiple users

[Jon Paris <jon.paris@xxxxxxxxxxxxxx>]

You already have the SEP information needed to debug - but have you taken steps to obtain the screen image _and_ dump when the program crashes?

The IBM Redpiece on Error Handling includes this kind of information - see http://www.redbooks.ibm.com/abstracts/redp4321.html

It includes a simple routine that will grab the screen for you - I have found it is often easier to debug if you can "see" what the screen content was at the time of the error.


On 2013-10-09, at 10:04 AM, Bryan Neal <bneal69@xxxxxxxxx> wrote:

> Gary,
>
> When I run the program all works correctly.  I need to know how the other
> users are using the program to determine the solution that is why the need
> for debug.  This is a interactive job and at any point the program may be
> used or it may not be used at all today.
>
> I may have to do the pick a user and wait it out.
>
>
>
>
> On Wed, Oct 9, 2013 at 9:55 AM, Gary Thompson <gthompson@xxxxxxxxxxx> wrote:
>
> > I am guessing you want to debug via Service Entry Point.
> >
> > I am guessing the program you want to debug runs in a
> > batch process (otherwise you would want to prepare the
> > user in advance ?)
> >
> > Any chance you can run the required job ?
> >
> > Otherwise, that's a tough one, just have to "pick and wait" ?
> >
> >
> > -----Original Message-----
> > From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx]
> > On Behalf Of Bryan Neal
> > Sent: Wednesday, October 09, 2013 7:34 AM
> > To: WDSCI-L@xxxxxxxxxxxx
> > Subject: [WDSCI-L] Debugging program with multiple users
> >
> > How can I debug a program that multiple users (Over 50) have access
> > without knowing the user ID?
> >
> > Thanks!
> > Bryan
> > --
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Jon Paris

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