Re: Strange issue in RDi 9.0.1

On 13-Feb-2014 04:36 -0800, Colpaert, Peter wrote:

<<SNIP>>

In that context, can you please direct me to the site where I can
check the status of an APAR?

I sent an email to this list this morning asking about APAR SE57177
relating to key list order in the Rdi outline.

The IBM website under the heading "Support & Service" [gray heading] offers a /Support Portal/ under a heading _Technical Support_ that provides a search feature [Search Support and Downloads] that includes searching APARs for the RDi. Note: the stuff after the question mark in the following portal link are added from my IBM ID; e.g. "usen" identifying my chosen language, and perhaps other chosen settings:
<http://www-947.ibm.com/support/entry/portal/support?lnk=msdTS-supo-usen>

The more generic and succinct link to that portal is just:
<http://www.ibm.com/support/>

And FWiW: For IBM i products, the following support page is for APAR searches:
<http://www-912.ibm.com/n_dir/nas4apar.nsf/nas4aparhome>

I do not know if there is a more specific search page for APAR searches of Rational products [or the Toronto support center] like there is for APAR searches of IBM i products [or the Rochester support center]. But visiting the other links under the _Technical Support_ heading under the site-level _Support & Downloads_ might be helpful, esp. when logged in with an IBM ID [which IIRC enables setting up product lists and possibly entitlement information]. The "Find info[rmation]" tab\link under the _Explore IBM Electronic Support_ [link below] provides some details about the portal, content, and search; though each just redirects to the portal for taking ation:
<http://www.ibm.com/support/electronicsupport>

However, although I was able to "search" and locate the APAR SE57177, the actual content is protected [an icon of a "key" preceding it] so my clicking on the link redirects to a "Get access To entitled resources" page, because my IBM ID is a generic public ID with no entitlements associated:
<https://www-304.ibm.com/support/entitlement/GetAccess.wss>

Thus I believe you will still be stuck with the "need to register for support" as noted in <http://archive.midrange.com/wdsci-l/201402/msg00101.html> is required for opening a PMR, before being able to actually access that APAR [e.g. to subscribe to its content]. So although the APAR is OPEN, the information is not [yet] truly\fully "public" as alluded by Edmund in <http://archive.midrange.com/wdsci-l/201402/msg00106.html>.