Re: Need help with iSphere ticket #129

Hi Thomas,

I have a Win 11 PC. I'm on RDi 9.6.0.11. I just updated to iSphere 5.2.1. What I've had to do with the last 3 updates is the following:

1. Open RDi as administrator.
2. Help >> Eclipse Marketplace..
3. Search for iSphere.
4. In the iSphere for RDi 9.5.1.3+ 5.2.1 box, there's a button marked Installed.
5. Press Installed.
6. In changes to Update. Press Update and follow the normal installation prompts.

Note: I also had to do the same thing on 2 different terminal servers. One is Windows Server 2012 R2 and the other is Windows Server 2019 Standard. I haven't been able to do a "normal" update for the last 3 updates.

Does this help any?

Regards,
Matt Qualls




-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Tools/400
Sent: Monday, June 27, 2022 12:26 PM
To: wdsci-l@xxxxxxxxxxxxxxxxxx
Subject: [WDSCI-L] Need help with iSphere ticket #129

Hi,

It was great if somebody could help me to solve the update issue reported with iSphere ticket #129. I am out of ideas and lost in space.

https://sourceforge.net/p/isphere/tickets/129/

The problem is that updating (and installing) iSphere to v5.2.1.r on a
Win11 PC does not work. But uninstalling and installing v5.0.0.r does work.

The OP even already tried uninstalling and installing the IBM Installation Manager as well as RDi.

Thanks,

Thomas.