Re: Renewing RDi

Some headway.

When the link is supposed to show up (embedded in another page) to enter
credit card information, it times out with this error:

hpp2.prod.mpg.market-pay.com took too long to respond.

Just for fun I decided to copy the link and try opening it in its own tab.
I get this:

This site has been blocked by the network administrator.
Block reason: Gateway GEO-IP Filter Alert
IP address: 185.203.233.52
Connection initiated towards country: Denmark

So the firewall is blocking it, right? Gotta get with the network people.


On Thu, Feb 6, 2025 at 1:38 PM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

On hold for 5 minutes, then 25 minutes of attempting. They had me try an
incognito window, no joy.

I sent screenshots and they're looking into it. In the meantime they gave
me contact information of someone who is supposed to be able to get this
renewal done over the phone.


On Thu, Feb 6, 2025 at 12:53 PM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

I've tried Chrome, Edge, and Firefox, all with the same result.

Time to get on the horn.


On Thu, Feb 6, 2025 at 11:50 AM Mike Hockings <hockings@xxxxxxxxxx>
wrote:

I can’t see the picture but I know that Passport seems to have issues
with Firefox if there is any sort of cookie/ad blocker running, even it’s
internal popup blocker. Also try clearing cookies for *.ibm.com

Alternatively try Chrome or Edge

Mike

From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> on behalf of Jeff
Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
Date: Thursday, February 6, 2025 at 10:04 AM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [EXTERNAL] [WDSCI-L] Renewing RDi
I'm trying to do that on passport advantage. I get to the page where I
am
to submit it but I can't. I get this:

*hpp2.prod.mpg.market-pay.com <http://hpp2.prod.mpg.market-pay.com >*
took
too long to respond.

Suggestions? I've refreshed, gone back, etc. You'd think IBM would want
to take my money.


--


*Jeff Crosby*
Senior Vice President
UniPro FoodService/Dilgard
830 Hayden St
Ft. Wayne, IN 46803-1142
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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Before posting, please take a moment to review the archives
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--


*Jeff Crosby*
Senior Vice President
UniPro FoodService/Dilgard
830 Hayden St
Ft. Wayne, IN 46803-1142
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.

--


*Jeff Crosby*
Senior Vice President
UniPro FoodService/Dilgard
830 Hayden St
Ft. Wayne, IN 46803-1142
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.