> From: Eyers, Daniel

You make great points, Dan, but we disagree in one place:


> You own the content,
> I own the machine and window.  When you take control of the window,
you
> break that agreement.  Change my home page or
> stuff like that, and we're not going to use your site.  You lose
because
> either 1) I don't use the site, increasing your
> transactional costs or 2) I find another vendor that I will give me
what I
> want.

I don't agree that you "own the window".  If you're talking to my
application, then at that point I own the window.  Now, I agree that
making permanent changes to your browser environment is very uncool, but
if the change is only in place during the life of the transaction, then
it's perfectly acceptable.

That's my opinion.  You use my application, use it like it was intended.
If I have more control over the window, then that gives me more
flexibility in making the application robust, rather than having to
worry about every weird possibility you as a user might dream up.  As
always, it comes down to my mantra: it's a business decision.

Joe


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