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  3. September 2003

Re: Unable to access a particular directory on the IFS

Phillip,

This is a shot in the dark, but do you have a firewall in place that may be
causing issues?

Schadd Gray
Damon Technologies, Inc.
www.damontech.com

----- Original Message ----- 
From: "PhillipBrewer" <PhillipBrewer@xxxxxxxxxxxx>
To: <web400@xxxxxxxxxxxx>
Sent: Thursday, September 18, 2003 7:05 AM
Subject: [WEB400] Unable to access a particular directory on the IFS


> We have an Images directory on our IFS that contains scanned images of
> picking tickets etc.  These images are normally viewable via our website
but
> since Monday we can not see them, we get a 404 error.
>
> Having done some experimenting we have found that listening on port 83
> rather than port 80 allows us to view the images.  I can't understand
this.
> We are using the Apache server, i have included the config files below and
> some info from the logs.
>
> Can anyone explain this or suggest what we can try to fix it ?
>
> Thanks
>
> Phil
>
>
>
> httpd.conf for the port 80 version that doesn't work ..................
>
> # Configuration originally created by Apache Setup Wizard Mon Sep 30
> 18:54:58 UTC 2002
> LoadModule jk_module /QSYS.LIB/QHTTPSVR.LIB/QZTCJK.SRVPGM
> LoadModule ibm_app_server_http_module
> /QSYS.LIB/QEJBADV4.LIB/QSVTIHSAH.SRVPGM
> WebSpherePluginConfig
/QIBM/UserData/WebASAdv4/default/config/plugin-cfg.xml
> Listen 172.101.105.10:80
> DocumentRoot /www/nec/htdocs
> ServerRoot /www/nec
>
Options -ExecCGI -FollowSymLinks -SymLinksIfOwnerMatch -Includes -IncludesNo
> Exec -Indexes -MultiViews
> HotBackup Off
> LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
> combined
> LogFormat "%{Cookie}n \"%r\" %t" cookie
> LogFormat "%{User-agent}i" agent
> LogFormat "%{Referer}i -> %U" referer
> LogFormat "%h %l %u %t \"%r\" %>s %b" common
> CustomLog logs/access_log combined
> SetEnvIf "User-Agent" "Mozilla/2" nokeepalive
> SetEnvIf "User-Agent" "JDK/1\.0" force-response-1.0
> SetEnvIf "User-Agent" "Java/1\.0" force-response-1.0
> SetEnvIf "User-Agent" "RealPlayer 4\.0" force-response-1.0
> SetEnvIf "User-Agent" "MSIE 4\.0b2;" nokeepalive
> SetEnvIf "User-Agent" "MSIE 4\.0b2;" force-response-1.0
> JkWorkersFile /www/nec/conf/workers.properties
> JkLogFile /www/nec/logs/jk.log
> JkLogLevel Error
> JkMount /servlet/* inprocess
> JkMount /app1/* inprocess
> <Directory />
>    Order Deny,Allow
>    Deny From all
> </Directory>
> <Directory /www/nec/htdocs>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> # <Directory /QIBM/ProdData/WebASAdv4/WSsamples/>
> #    Allow from all
> #    Order allow,deny
> #    Options None
> # </Directory>
> <Directory /www/nec/Applet>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> <Directory /Images>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> # Alias /WSsamples/ /QIBM/ProdData/WebASAdv4/WSsamples/
> Alias /nec/applet /www/nec/Applet
> Alias /nec/images /Images
>
>
>
> httpd.conf for the port 83 version that _does_ work ..................
>
> # Configuration originally created by Apache Setup Wizard Mon Sep 30
> 18:54:58 UTC 2002
> LoadModule jk_module /QSYS.LIB/QHTTPSVR.LIB/QZTCJK.SRVPGM
> LoadModule ibm_app_server_http_module
> /QSYS.LIB/QEJBADV4.LIB/QSVTIHSAH.SRVPGM
> WebSpherePluginConfig
/QIBM/UserData/WebASAdv4/default/config/plugin-cfg.xml
> Listen 172.101.105.10:83
> DocumentRoot /www/nec/htdocs
> ServerRoot /www/nec
>
Options -ExecCGI -FollowSymLinks -SymLinksIfOwnerMatch -Includes -IncludesNo
> Exec -Indexes -MultiViews
> HotBackup Off
> LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
> combined
> LogFormat "%{Cookie}n \"%r\" %t" cookie
> LogFormat "%{User-agent}i" agent
> LogFormat "%{Referer}i -> %U" referer
> LogFormat "%h %l %u %t \"%r\" %>s %b" common
> CustomLog logs/access_log combined
> SetEnvIf "User-Agent" "Mozilla/2" nokeepalive
> SetEnvIf "User-Agent" "JDK/1\.0" force-response-1.0
> SetEnvIf "User-Agent" "Java/1\.0" force-response-1.0
> SetEnvIf "User-Agent" "RealPlayer 4\.0" force-response-1.0
> SetEnvIf "User-Agent" "MSIE 4\.0b2;" nokeepalive
> SetEnvIf "User-Agent" "MSIE 4\.0b2;" force-response-1.0
> JkWorkersFile /www/nec/conf/workers.properties
> JkLogFile /www/nec/logs/jk.log
> JkLogLevel Error
> JkMount /servlet/* inprocess
> JkMount /app1/* inprocess
> <Directory />
>    Order Deny,Allow
>    Deny From all
> </Directory>
> <Directory /www/nec/htdocs>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> # <Directory /QIBM/ProdData/WebASAdv4/WSsamples/>
> #    Allow from all
> #    Order allow,deny
> #    Options None
> # </Directory>
> <Directory /www/nec/Applet>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> <Directory /Images>
>    Order Allow,Deny
>    Allow From all
> </Directory>
> # Alias /WSsamples/ /QIBM/ProdData/WebASAdv4/WSsamples/
> Alias /nec/applet /www/nec/Applet
> Alias /nec/images /Images
>
>
> URLS
> ====
> http://172.101.105.10:83/nec/images/PIN0004697.tif Works OK
> http://172.101.105.10:80/nec/images/PIN0004697.tif Get "This page cannot
be
> found" HTTP 404
>
>
> Location of Images
> ==================
> In windows explorer the directory location is \\Qnorpak\ROOT\Images
>
> Access Log for port 80
> ======================
> 172.101.105.65 - - [17/Sep/2003:09:57:09 +0000] "GET
> /nec/images/PIN0004457.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:57:16 +0000] "GET
> /nec/images/PIN0003994.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:57:22 +0000] "GET
> /nec/images/PIN0003997.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:57:31 +0000] "GET
> /nec/images/PIN0003998.tif HTTP/1.1" 404 467 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
>
> Error log for port 80
> =====================
> Nothing appears.
>
> Access Log for port 83
> ======================
> 172.101.105.65 - - [17/Sep/2003:09:51:22 +0000] "GET
> /nec/images/PIN0004457.tif HTTP/1.1" 404 223 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:51:56 +0000] "GET
> /nec/images/PIN0003994.tif HTTP/1.1" 200 6202 "-" "Mozilla/4.0
(compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:53:25 +0000] "GET
> /nec/images/PIN0003997.tif HTTP/1.1" 200 6174 "-" "Mozilla/4.0
(compatible;
> MSIE 5.01; Windows NT 5.0)"
> 172.101.105.65 - - [17/Sep/2003:09:53:31 +0000] "GET
> /nec/images/PIN0003998.tif HTTP/1.1" 404 223 "-" "Mozilla/4.0 (compatible;
> MSIE 5.01; Windows NT 5.0)"
> Note: Images PIN0004457.tif and PIN0003998.tif genuinely do not exist, the
> other two do exist.
>
> Error log for port 83
> =====================
> [Wed Sep 17 09:51:22 2003] [error] [client 172.101.105.65] ZSRV_MSG0018:
> File /Images/PIN0004457.tif does not exist
> [Wed Sep 17 09:53:32 2003] [error] [client 172.101.105.65] ZSRV_MSG0018:
> File /Images/PIN0003998.tif does not exist
>
>
>
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