Re: Proof of accepting web orders from customers

[Milan Zdimal <milanz@xxxxxxxxx>]

Why not just have an "I agree to the terms and conditions" checkbox and
write your code so that it is impossible to accept the submission unless it
is checked. You can't capture the user's screen and capturing the date or ip
address does not imply that the user accepts the conditions. So I think the
terms and conditions checkbox is your best bet.

Milan Zdimal

On Fri, Jul 3, 2009 at 3:29 PM, Jim Franz <franz400@xxxxxxxxxxxx> wrote:

> Co lawyer has asked for some sort of "proof" the customer clicked on the "I
> Accept" button on the web screen to place an order.
> That screen has 8 lines of legal text, so when they click to place order
> they are accepting the conditions of the text.
> What do people normally keep to later prove the customer did place the
> order with that text?
> I already capture things like date, time, user id (not a public
> site-customer's log in), but do I need a picture of the screen as it
> appeared?
> Do I need ip address that I see on some web receipts?
> Approx 2500 orders a month and they do already keep a one page order report
> with details of the order, but it is just text.
> This is not selling a product, but selling a service (construction liens
> and notice to owner), and there can be big lawsuits if the service is
> faulty, the legal text caps the liability.
> Jim Franz
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