|
midrange.com
He's not bad. But he also covers the 390 accounts also :-) (Not that I
care, except that it's more load on his back.) But you bring up a good
point. I hope he's healthy, happy, and a workaholic.
Rob Berendt
==================
A smart person learns from their mistakes,
but a wise person learns from OTHER peoples mistakes.
MWalter@hanoverwir
e.com To: DOMINO400@midrange.com
Sent by: cc:
owner-domino400@mi Subject: Re: Scan Mail
drange.com
05/18/01 10:19 AM
Please respond to
DOMINO400
Yea, I already found that out. I have an issue open with them. What scared
me was that they told me that they would have there AS/400 GUY (singular)
call me. Only one guy? I guess I'm used to the army of excellent support
people that IBM provides.
Mark Walter
Sr. Programmer/Analyst
Hanover Wire Cloth a div of CCX, Inc.
mwalter@hanoverwire.com
http://www.hanoverwire.com
717.637.3795 Ext.3040
rob@dekko.com
Sent by: To:
DOMINO400@midrange.com
owner-domino400@mi cc:
drange.com Subject: Re: Scan Mail
05/18/01 10:03 AM
Please respond to
DOMINO400
Do not call scan microtech directly for an AS/400 problem - it could take
several lifetimes to get a call back. They have their 400 number well
hidden on their web page. They move it constantly. They've subcontracted
out their 400 work. Call them instead.
For North American customers:
Phone support: (800) 300-1558
Email support: scanmail@csihome.com
Rob Berendt
==================
Remember the Cole!
MWalter@hanoverwir
e.com To:
DOMINO400@midrange.com
Sent by: cc:
owner-domino400@mi Subject: Re: Scan Mail
drange.com
05/18/01 08:38 AM
Please respond to
DOMINO400
Rob,
OK. Our directory structure is what it is. I renamed the patter file from
lpt$vpn.889 to lptvpn.889. The file is in the /lotus/domino/server_name
directory on the IFS.
I stopped the Domino server and restarted it. I did a tell quit to the
TMMSCAN and REPSCAN tasks. Still, no scanning and the message that there is
a problem with the scanner.
ScanMicro's tech support has not gotten back to me as of yet. I'll be sure
post their recommendations, if it works, on the list as to help anyone
else.
Thanks so much for your help,
Mark
Mark Walter
Sr. Programmer/Analyst
Hanover Wire Cloth a div of CCX, Inc.
mwalter@hanoverwire.com
http://www.hanoverwire.com
717.637.3795 Ext.3040
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