Re: Imbedded html

["Patrick Trapp" <ptrapp@xxxxxxxxxxxx>]

Was that all of the nondelivery message?  Seems to be missing some
information...

Did you change the domain for your user, too, or are they really sending to
dekko.nospam.com?

Are their HTML messages coming from the same server as their normal
messages?  Assuming not, possibly their HTML message server is not
resolving your server's address correctly.  What little is available in the
error makes me think that it is trying to connect to your server at the
wrong address and so is not getting the replies it wants.

Patrick



                                                                           
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The customer forwarded on a nondelivery message:

-----Original Message-----
From: QGATE@xxxxxxxxxxxxxxxxxxxxx [mailto:QGATE@xxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, July 20, 2006 10:14 AM
To: Scotty Doherty
Subject: UNDELIVERABLE MAIL

NOT ABLE TO DELIVER MAIL TO SOME/ALL RECIPIENTS.
REPLY CODES WITH FIRST DIGIT = '4' OR '5' ARE ERROR REPLIES.
ERRORS THAT DO NOT HAVE ERROR REPLY CODES MAY EXIST.

HOST S105325M NOT ABLE TO DELIVER MAIL TO FOLLOWING RECIPIENT(S):
   <ouruser@xxxxxxxxxxxxxxxx>
RETRIES EXHAUSTED WHILE ATTEMPTING TO CONNECT TO REMOTE HOST dekko.
...


I changed the email address to protect our user.

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





rob@xxxxxxxxx
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
07/20/2006 04:29 PM
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Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


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Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc

Subject
Re: Imbedded html






Yes I can receive regular email from them.

I am checking on the nondelivery...

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





Kenneth D Gaskill <kgaskill@xxxxxxx>
Sent by: domino400-bounces+rob=dekko.com@xxxxxxxxxxxx
07/20/2006 04:13 PM
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Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


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Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>
cc

Subject
Re: Imbedded html










Rob,

Do you have any kind of Rules running on your SMTP server that might be
deleting the message when it come from them?

Can you receive regular messages from them (different than the POs)?

Do they get any kind of non-delivery receipt or failure?

Ken


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