Re: Domino Support Quality for iSeries -- DOMINO400

Subject: Re: Domino Support Quality for iSeries
From: rob@xxxxxxxxx
Date: Wed, 27 Aug 2008 09:23:33 -0400
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One way is to call in to support, open a ticket or use an existing one.
When asked by the receptionist (prior to being transferred to a
technician) "how they may help you" is the time to ask for a "duty
manager".

Rob Berendt

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Follow-Ups:

RE: Domino Support Quality for iSeries , Crump, Mike

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