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We had something like that once. It turned out that the software had to dial the 9, then send a pause, then send the number of the outside line, and the modem had to be able to accept this, which required a hardware upgrade. We talked to the vendors supplying our communications software applications & the vendors we got the modem from & ended up getting a special phone hand set that does not look like the traditional one & still it failed intermittently & eventually we had to have a direct phone line into the computer room. Alister William Macintyre Computer Data Janitor etc. of BPCS 405 CD Rel-02 on 400 model 170 OS4 V4R3 (forerunner to IBM e-Server i-Series 400) @ http://www.cen-elec.com Central Industries of Indiana--->Quality manufacturer of wire harnesses and electrical sub-assemblies +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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