Re: Help with Used AS/400

["Jim Franz" <franz400@xxxxxxxxxxxx>]

was the box originally purchased thru a BP?
jim franz
----- Original Message -----
From: "John Taylor" <jtaylor@rpg2java.com>
To: <midrange-l@midrange.com>
Sent: Saturday, September 08, 2001 7:37 PM
Subject: RE: Help with Used AS/400


>
> Don,
>
> I recently had a similar experience. I called IBM to order the V5R1
upgrade,
> as I've done many times over the years, and was promptly informed that
they
> would not take my order. New policy - you have to use a BP. Well, you
don't
> need a crystal ball to figure out how that went.
>
> The software subscription is paid directly to IBM, so the BP doesn't make
a
> cent from the upgrade. I found a BP who grudgingly accepted my order, then
a
> few days later I contacted a sympathetic IBM'r to check our account to see
> if an order had been placed. Nope. Bottom line is that it took two weeks
> before they finally submitted my order to IBM.
>
> I don't know who's responsible for this new policy, but I'd sure like to
> have a chat with him/her.
>
>
> John Taylor
>
>
> > -----Original Message-----
> > From: midrange-l-admin@midrange.com
> > [mailto:midrange-l-admin@midrange.com]On Behalf Of Don
> > Sent: Saturday, September 08, 2001 4:51 PM
> > To: midrange-l@midrange.com
> > Subject: Re: Help with Used AS/400
> >
> >
> >
> >
> > and THAT concept is one of my BIGGIEST BITCHES of being FORCED to having
> > to use the goddamn "channel"!
> >
> > I have actually had a BP tell me he wouldn't sell me a part that was
ONLY
> > available through the channel because there wasn't any margin in it for
> > him....BUT, if I was interested in a system upgrade or some software, he
> > would think about it...
> >
> > That's for the record and IT SUCKS!
> >
> > Don in DC
> >
> > --------
>
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