RE: Help! SPLTOOL process problems

["Wills, Mike N. (TC)" <MNWills@xxxxxxxxxxxxxx>]

I am not sure... we just restored original update with no patches. Still no
go... next is the old original.

-----Original Message-----
From: alan shore [mailto:SHOREA@dime.com]
Sent: Tuesday, September 24, 2002 3:23 PM
To: midrange-l@midrange.com
Subject: Re: Help! SPLTOOL process problems


Sorry about my previous tranmission ?--- fat finger syndrome
If .... "The only thing that has changed is SPLTOOL has been updated to the
latest version." .. and assuming the older version worked, the suspect MUST
be the latest version of SPLTOOL.
Can you revert to the older version of SPLTOOL? and assuming this works, you
need to revisit the latest version of SPLTOOL.
Are you sure that "The only thing that has changed is SPLTOOL has been
updated to the latest version."

>>> "Wills, Mike N. (TC)" <MNWills@taylorcorp.com> 09/24/02 04:11PM >>>
The reason I am posting to the list is because I am sure it is not a SPLTOOL
problem but a program problem.

History: We use SPLTOOL to send out all of our financial and payroll
reports. These reports are made automatically by the job by a "wrapper
program".

Problem: Well, the PDF files that are being sent out by the payroll machine
is sending empty PDF files. The reason I don't think it is SPLTOOL is
because it works when I use SPLTOOL manually. Also, if I run the wrapper
program in interactive mode, it works fine (the exact same call). The only
thing that has changed is SPLTOOL has been updated to the latest version.

The wrapper program does work when:
We run in interactively on our workstation (green-screen)
We do a SBMJOB of the command from our workstation (green-screen)

The wrapper program does NOT work when:
We run in the normal process


Any ideas will be VERY greatly appreciated!

Mike (in a panic) Wills
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