Re: Serious service issue when ordering ptf media.

[rob@xxxxxxxxx]

I've stopped using ECS to order ptf's a long time ago.
1)  If they're downloadable, then iPTF is a #$% of a lot faster than that 
modem.
2)  If they weren't then the internet method at least sent you tracking 
numbers, etc via email so that you could track either the Airborne or UPS 
shipping.
3)  Now, with the ftp option, I haven't yet ran into any that couldn't fit 
the FTP site.  And with a T1, etc, to the Internet I can handle the 
downloads.

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 





MWalter@xxxxxxxxxxxxxxx
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08/22/2003 08:18 AM
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I ordered mine on Monday via ECS and I'm still waiting. HMMM.

Thanks,

Mark

Mark D. Walter
Senior Programmer/Analyst
CCX, Inc.
mwalter@xxxxxxxxxx
http://www.ccxinc.com


   
                    Jeffry Kennedy   
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Technical Discussion <midrange-l@xxxxxxxxxxxx>  
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service issue when ordering ptf media.  
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                    08/22/2003 09:14 AM    
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I ordered my CUM, Hiper and group via IPTF on Tuesday and got them
yesterday via
Airborne. The only time I had a problem was when there server was down and
I
keep reordering them, go three sets. I only found out about the problem
because
I sent an email asking what the problem was. It sure would have been nice
to
post something on the web site to tell people.

Chuck Lewis wrote:

> Too bad Rob.
>
> As I have noted, we have our new 810 in and IBM was in the last two days
to
> get LPAR all setup. On Tuesday they called and asked that I submit a
certain
> PTF # via our 620 (that kicked off an order for all the V5R2 PTF's;
hyper,
> DB, etc.) and the next day I got TWO sets. I think the reason for two 
was
> that the line failed during the initial request and it must have failed
> AFTER IBM got the request but before I got the acknowledgement. So I 
sent
> the order again. Both arrived via Airborne... Hopefully you will get 
them
> today or tomorrow !
>
> Chuck
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
> Sent: Thursday, August 21, 2003 1:17 PM
> To: Midrange Systems Technical Discussion
> Subject: Re: Serious service issue when ordering ptf media.
>
> I will probably have to do that (ftp ptf's to virtual optical drive) for
> this weekend.  I don't have any hope that IBM can get their act together
in
> a timely fashion.
>
> Rob Berendt
>
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