Re: MCH3601 Error in V5R2M0 ...

[Vern Hamberg <vhamberg@xxxxxxxxxxxxxxxxxxxxxxxxx>]

Joanne, I looked at APARs and PTFs but found nothing that mentioned QPQCARTC.

Maybe check the object to see whether it is damaged.

Then get current on  CUMEs and group PTFs.

Then, if it's still a problem, I guess I'd record the settings for the 
device description (or output queue?) for the printer, then delete the 
object and recreate. If that still doesn't work, I guess it's a call to IBM.

HTH

Vern

At 03:48 PM 10/20/2003 -0400, you wrote:
> Hi Everyone,
>
> I am having a problem with a label printer doing IPDS.  It worked fine on
> the AS400
> until I upgraded the Operating System to V5R2M0 from V5R1M0.
>
> Now, the printer varies on but when I start the printer (via option 1 of
> WRKWTR), I
> get the following error in the job log and the printer ENDS itself:
>
>
>
> MCH3601    Escape                  40   10/20/03  15:25:29.446760  QPQCARTC
> QSYS        0002     QPQCARTC    QSYS        0002
>                                      Message . . . . :   Pointer not set for
> location referenced.
>                                      Cause . . . . . :   A pointer was used,
> either directly or as a basing
>                                        pointer, that has not been set to an
> address.
>
>
> Any help anyone can provide with this error is greatly appreciated.
>
> Thanks for your time.
>
> Joanne Clarke
>
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