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This is what we do to solve that: Error: 'IBM Personal Communications already installed' IBM Client Access install Cause: There is a bug in the CAE uninstall process. Solution: Delete unnecessary lines from Registry. NOTE: This message usually occurs when trying to install the 5250 emulation portion of IBM AS/400 Client Access Express, after an uninstall of the product. Details: 1. Go into REGEDIT and delete the following items (whichever exist): 1) HKEY_CURRENT_USER/SOFTWARE/IBM/PERSONAL COMMUNICATIONS 2) HKEY_LOCAL_MACHINE/SOFTWARE/IBM/PERSONAL COMMUNCATIONS 3) HKEY_LOCAL_MACHINE/SOFTWARE/IBM/NCSMPKG 2. After these deletes are done, you can install PC5250.
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