Re: Small changes are better RE: Daylight savings time

[Keith Carpenter <carpcon@xxxxxxx>]

More than reasonable if your company is trying to meet SOX requirements.

Where I'm working currently, many things that had been performed by IT
have been pushed back to the users.  In some cases, this meant new
developing new programs to eliminate the routine use of DBU/SQL for
changing production data.

For the remaining exceptional changes, we require the user (often the
appropriate department head) to make a non-verbal request (email or
helpdesk ticket)  and then verify the change we make in a test
environment.  Once approved (email or signed CRF (change request form)),
IT then changes the production environment.  May seem excessive, but
it's part of our written SOP developed with the auditors.

One of the few upsides of SOX has been to get users to take more
responsibility for their data.




Tom Jedrzejewicz wrote:
> My position is ...
> 
> The fact of the matter is that mistakes happen; that is why there are
> methods in any system to reverse transactions or make adjustments. 
> When an error happens, those means should be employed if at all
> possible.  DBU or SQL or fix programs should only be employed when the
> system cannot be used.
> 
> Question for the list ... is my position unreasonable?  How are these
> situations handled in your companies?