Re: Small changes are better RE: Daylight savings time

[Al Mac <macwheel99@xxxxxxxxxxx>]

It is my view that, when making corrections, the system should reflect what 
the users WANTED to happen, that the computer geek's customers are the 
users of the system, and the customer should be presumed to be right, in 
what they ask for, unless it violates some management policy.

Software fixes are great, because although it may take the programmer more 
time to set them up than one manual fix would take, over time, the time 
saved on the manual fixes tend to accumulate.

When there are multiple alternative ways available for making corrections, 
the approach that I think should be used is the one that eats the least 
amount of time, irrespective of who is doing whatever.  But that is not my 
call.

This has been how I have done my job for decades, at many different 
employers and under many different managers.

I recognize that you have a contrary view, and I will be asking my current 
managers if they agree with you or me, because over the years there has 
been some evolution in philosophy on what is appropriate.

The bank that I stick with is the one that seems most solvent, according to 
reports on banks, whose personnel behave like the customer (me) is always 
right, and I don't catch them in lots of errors.

-
Al Macintyre
http://en.wikipedia.org/wiki/User:AlMac
BPCS/400 Computer Janitor ... see
http://radio.weblogs.com/0107846/stories/2002/11/08/bpcsDocSources.html