Infoprint 6700 keeps dropping off the net.

["Harvell, Joel" <jbharvell@xxxxxxxxxxxx>]

We are having a problem with one of our Infoprint 6700 printers dropping
off the network.  It is not just isolated to the Iseries, because I
cannot ping the printer or access the online configuration utility when
the printer is offline.  I thought at first that deactivating printer's
power save feature might fix the problem, but the operators told me this
morning the problem is still occurring.  Does anyone on the list who
might have this model printer know what else I can check to see if I can
fix this problem?  

 

 

Joel B. Harvell

Food Lion, LLC

(704) 633-8250 x2709

jbharvell@xxxxxxxxxxxx

 


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