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We had the same problem for a while, we contacted our inside IBM rep, Deb Williamson, and after that we have not had a problem...of course when working with support line we generally ask that they expedite the order so it generally shows up within two to three days. On Thu, 6 Apr 2006 10:00:58 -0500, Haase, Justin C. wrote > So who do I call at IBM to make them aware that shipping of PTF packages > - specifically HMC update CDs - are STILL taking 3 weeks? I just got > some today, says "ship date 3/15/06" on the front and today is > 4/6/06. What gives? Who do I call? Once again, UPS Mail > Innovations strikes... See previous posts. > > -- > Justin C. Haase - iSeries System Engineer > IBM Certified Systems Expert - eServer i5 > Kingland Systems Corporation > > CONFIDENTIALITY NOTICE: This e-mail communication, including > attachments, is covered by the Electronic Communications Privacy Act, > 18 U.S.C. 2510-2521, is confidential, and may be legally > privileged. If you are not the intended recipient or believe you > received this communication in error, please reply to the sender > indicating that fact and delete the copy you received. In addition, > retention, dissemination, distribution, copying, or otherwise use > of the information contained in this communication is strictly > prohibited. Thank you. > > -- > This is the Midrange Systems Technical Discussion (MIDRANGE-L) > mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To > subscribe, unsubscribe, or change list options, visit: > http://lists.midrange.com/mailman/listinfo/midrange-l or email: > MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment > to review the archives at http://archive.midrange.com/midrange-l. If you bought it, it was hauled by a truck - somewhere, sometime.
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