We had the same problem for a while, we contacted our inside IBM rep, Deb 
Williamson, and after that we have not had a problem...of course when 
working with support line we generally ask that they expedite the order so 
it generally shows up within two to three days.


On Thu, 6 Apr 2006 10:00:58 -0500, Haase, Justin C. wrote
> So who do I call at IBM to make them aware that shipping of PTF packages
> - specifically HMC update CDs - are STILL taking 3 weeks?  I just got
> some today, says "ship date 3/15/06" on the front and today is 
> 4/6/06. What gives?  Who do I call?  Once again, UPS Mail 
> Innovations strikes... See previous posts.
> 
> --
> Justin C. Haase - iSeries System Engineer
> IBM Certified Systems Expert - eServer i5
> Kingland Systems Corporation
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If you bought it, it was hauled by a truck - somewhere, sometime.


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