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When I see this it normally means that they selected a portion of the display with nothing on it. Clicking some ware else on the display normally clears the selection and the print key starts to work again -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz Sent: Wednesday, August 09, 2006 7:44 AM To: MIDRANGE-L@xxxxxxxxxxxx Subject: Client Access Print Screen blank page Trying to solve problem for a remote site. All pc's "should" have same XP pro, CA version & service pack. Only one pc with problem. Windows prints fine to pc. CA print screen (not host print) produces a blank page. Have been thru page setup and printer setup. Nothing seems wrong or different. Any ideas? Jim Franz
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