This is a network printer (not parallel connect - and I had always thought of the pdt's as being for parallel connected printers, which may be a wrong assumption). Did already determine this pc does not have same service pack as others so will go
that route first. Thanks for all the help.
jim franz

----- Original Message ----- From: <Mark.Bazer@xxxxxxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, August 09, 2006 9:29 AM
Subject: Re: Client Access Print Screen blank page


Have you tried clicking on "Use PDT" and then selecting an appropriate
printer definition table?

Mark Bazer
Director, Information Systems
Dyno Merchandise
954-971-2910 ext. 202




"Jim Franz" <franz400@xxxxxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
08/09/2006 08:44 AM
Please respond to
Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>


To
<MIDRANGE-L@xxxxxxxxxxxx>
cc

Subject
Client Access Print Screen blank page






Trying to solve problem for a remote site.
All pc's "should" have same XP pro, CA version & service pack.
Only one pc with problem. Windows prints fine to pc.
CA print screen (not host print) produces a blank page.
Have been thru page setup and printer setup.
Nothing seems wrong or different.
Any ideas?
Jim Franz
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