Re: Monitoring an output queue

[Al Mac <macwheel99@xxxxxxxxxxx>]

DSPMSG  QCFGMSGQ  includes lots of messages about printers out of paper 
(end of forms), ready for forms change, needing alignment verification, 
what responses people took to which messages, or other actions like placing 
reports on hold.

Some messages can be misleading.  In our case we have a lot of PC printers 
where the 400 knows about them because the printer talks to the PC which 
talks to the 400, so if the PC is down, or doing something else, the 400 
not getting good info on the printer.  So when it says a printer is not 
communicating, it could mean the PC is not communicating.

Here is example ... some human being stopped the printer
* Writer LAWPRTLP stopped printing file SFC52AO.  Cancel on device
  LAWPRTLP.

I not know what caused this, I suspect someone did a configuration display
*  Line ETH status information, line is running.

When I see a communications line failure, I go check DSPMSG  QSYSMSG to see 
if there was a power outage right before that.  WRKPRB also sometimes 
informative.

> Really not sure if that will help me if the printer is out of paper.
>
> Rob Berendt
> --
> Group Dekko Services, LLC
> Dept 01.073
> PO Box 2000
> Dock 108
> 6928N 400E
> Kendallville, IN 46755
> http://www.dekko.com
>
>
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>
> "Albert York" <albertyork@xxxxxxxxx>
> Sent by: midrange-l-bounces@xxxxxxxxxxxx
> 09/27/2006 05:08 PM
> Please respond to
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> Subject
> Re: Monitoring an output queue
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> Your monitor program could PING the printer to see if it is still active.
>
> Albert
>
>   ----- Original Message -----
>   From: rob@xxxxxxxxx
>   To: midrange-l@xxxxxxxxxxxx
>   Subject: Monitoring an output queue
>   Date: Wed, 27 Sep 2006 13:29:22 -0400
>
>
>   We are using some monitoring software. I have a problem monitoring
>   remote
>   output queues. When I turn off the printer on a -REMOTE- output queue
>   and
>   send it a spool file it doesn't go into a MSGW or anything. Like this
>   remote output queue P01A08.
>   WRKSBSJOB QSPL
>   Job User Type -----Status-----
>   PVCBAR1 QSPLJOB WTR ACTIVE
>   P01A01 QSPLJOB WTR ACTIVE
>   P01A01T QSPLJOB WTR ACTIVE
>   P01A02 QSPLJOB WTR ACTIVE
>   P01A06 QSPLJOB WTR ACTIVE
>   P01A07 QSPLJOB WTR ACTIVE
>   P01A08 QSPLJOB WTR ACTIVE
>
>   WRKWTR *ALL
>   Writer Type Device Queue Library Status Form Type
>   P01A08 RMT P01A08 QUSRSYS STR *ALL
>   Notice, no MSGW?
>
>   And the spool file itself will look like:
>   Device or Total Current
>   File Queue User Data Status Pages Page Copies
>   QSYSPRT P01A08 SND 1 1
>
>   About all I could think of was to monitor for any spool file in a SND
>   status for an inordinate amount of time. Or, x number of spool files
>   in
>   RDY state in that output queue. Any other suggestions? (Now if I
>   could
>   only get our monitoring software to handle one of those.)
>
>   Rob Berendt
>   --
>   Group Dekko Services, LLC
>   Dept 01.073
>   PO Box 2000
>   Dock 108
>   6928N 400E
>   Kendallville, IN 46755
>   http://www.dekko.com
>
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