|
Hopefully that call may have been monitored for quality control...
Pat Barber
<mboceanside@worl
dnet.att.net> To
Sent by: Midrange Systems Technical
midrange-l-bounce Discussion
s@xxxxxxxxxxxx <midrange-l@xxxxxxxxxxxx>
cc
03/19/2007 02:28 Subject
PM Re: OH MY GAWD!
Please respond to
Midrange Systems
Technical
Discussion
<midrange-l@midra
nge.com>
It is amazing that IBM admin has been so bad for so long.
These same problems have been around for as long as I have
had any relationship with IBM.
Getting a incorrect invoice made "right" is a full time
job for many folks.
Joe Pluta wrote:
I recently received a "follow-up" letter about an invoice I never
received.
It probably has something to do with a leased machine going off of
warranty
and onto maintenance. However, when I called to find out the details, I
got
shipped off to an off-shore call center.
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