Re: Ridiculous software transfer fees (was EDI and Inovis)

[Rich Loeber <rich@xxxxxxxxx>]

   As a software vendor, I have to say that I agree with these comments
   wholeheartedly.  Our practice is that if the customer is current on our
   annual software maintenance charges, then license transfers are no
   charge.  I've been bitten by this recently from a software vendor that we
   rely on for a code generator, and it left me with a decidedly bad taste.

   The only exception that I can think of would be if the software is tier
   priced and you are moving from one tier up into another tier.  In that
   case, I think it is reasonable for you to pay the difference between the
   two license fees for the tiers.

   Rich Loeber
   Kisco Information Systems
   http://www.kisco.com

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   Greg Wenzloff wrote:

     I'm pricing out a new 525 and would be thrilled with the $15,000 charge
     for TrustedLink.
     I asked another vendor Extol for a quote.    They wanted $50,000 .... I
     told them they would not even be considered.

     It is sad that software license charges may kill the purchase of a new
     525.

     Greg Wenzloff
     Director IT
     Beck Manufacturing

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