Re: Thin Clients

[Booth Martin <booth@xxxxxxxxxxxx>]

OK, Trevor, you lost me.  I am pretty sure the final two paragraphs are 
related but I don't understand how you relate them.  Actually, maybe its 
just the last paragraph.  How are our applications decisions impacted by 
user training?  Who of us ever considers user training when we squeeze 
one more field onto the screen?



Trevor Perry wrote:
> Booth,
>
> There is one other interesting fact related to this.
>
> There are studies that show productivity improvements after training a user
> in their own job. Usually, people learn a job from a set of notes that they
> wrote when they were handed the job. Often, those notes were based on a set
> of notes the previous person wrote, and so on... When a user is trained in
> the specifics of their own job - and this includes their applications - they
> are a better user to deal with, in terms of user interface and user
> experience.
>
> Who would have thought that training someone in their own job would actually
> have an impact on how we build application systems?
>
> Trevor
>
>
>
> On 9/14/07 11:20 AM, "Booth Martin" <booth@xxxxxxxxxxxx> wrote:
>
>   
> > I believe one other issue that you lead up to but don;t mention is
> > training.  Over 20-30 years these green screens have evolved, just as
> > you say, and the organization is used to them and understand exactly
> > what is happening.  Someone new sits down to the application and its all
> > just gobbledygook.  Training is a nightmare and a lot of comments are
> > made like "we do it this way"  or "gosh, why is she having so much
> > trouble?"  The training costs for some of these screens is just horrendous.
> >     
>
>
>
>