Re: Looking for document management software

[Jim Blizard <jblizard@xxxxxxxxxxxxxxxx>]

Document management covers a great deal of territory. Managing document 
retention, annotations of scanned documents (beyond just redaction 
(black out) and highlight), versions management, backup and recovery. 
Integration with fax systems, e-mail servers, line of business 
applications, etc should be considered carefully.

I would avoid any product that stores documents in some proprietary 
format or in any database. Be very sensitive to performance. Any system 
that is difficult to get documents out of will cause reluctance of staff 
to put documents into it.

Make sure that everyone involved in the project has the same 
understanding of what document management IS and IS NOT in the context 
of this particular project.

Jim Blizard


Chris Bipes wrote:
> There are so many out there.  Vanguard IMS/21 is what we use but I have
> a few issues with their software.  We use Quadrant Fastfax for faxing
> and I understand they also offer a full document management system.
>
> Basically all a document management system is, a data base to track
> storage of files.  These can be any type of file.  You have
> applications, categories, and document types.  You have security, black
> out, and highlights to the documents.  You track storage both in
> Permanent and Cache.  Cache can come in the form of local and remote.
> Permanent storage can be on Disk or Optical WORM libraries.
>
> Both Vanguard and Quadrant have excellent technical support.  There are
> many other systems out there as well.  What you need to do is start with
> the requirements, source of documents, retention, (does it need to be a
> read only storage such as WORM).  There are many other requirements to
> look at as well.
>
>
> Chris Bipes
> Director of I.S.
> CrossCheck, Inc.
>
> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Pat Barber
> Sent: Monday, January 07, 2008 8:21 AM
> To: Midrange Systems Technical Discussion
> Subject: Looking for document management software
>
> Anybody on the list using a good document management system either home
> grown or off the shelf ?
>
> I have no experience in that type of software and have a customer that
> wants to begin the process.
>
> They have grand visions but no knowledge of the actual process or cost.
>
>
>
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