Re: Help desk software -- MIDRANGE-L

Subject: Re: Help desk software
From: "Lukas Beeler" <lukas.beeler@xxxxxxxxxxxxxxxx>
Date: Thu, 15 May 2008 22:16:07 +0200
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On Thu, May 15, 2008 at 10:03 PM, Burns, Bryan <Bryan_Burns@xxxxxxxxxxxx> wrote:

Seeking recommendations on a help desk software package that can serve an I.T. department of seven who support about 200 computer users in a company that runs INFOR XA ERP software on an iSeries 520.

We're using OTRS.

http://otrs.org/

It's supported on Linux, Windows and a variety of other operating
systems. It might run under PASE, but a Linux LPAR would probably be
better.

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Follow-Ups:

Re: Help desk software , bryan dietz

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