Re: Printer Config Issue

[John McKee <jmmckee@xxxxxxxxxxxxxx>]

Kind of curious:  When you used WRKWTR, did you change the default for the
writer parameter from *PRT to *ALL?

John McKee

Quoting Jerry Adams <Jerry@xxxxxxxxxxxxxxx>:

> Here's one that I do not recall seeing before but, then, I usually 
> don't go looking for trouble.
>
> User called an said that she could not get anything to print on her 
> emulated printer (attached to her PC).
>
> I ran the WRKWTR command with *All.
> The printer was *not* in the list.
>
> So I ran WRKCFGSTS *Dev.
> The printer was there, but with a status of *Varied Off.
> So I varied it on and the status went to *Vary On Pending.
> Ran the STRPRTWTR command.  No messages other than "Submitted to job 
> queue QSPL in QGPL."  But went to the output queue QEZJOBLOG and 
> found several entries for the printer, indicating that the command 
> failed (i.e., the writer couldn't be started).  Nothing really 
> helpful as to "Why?".
>
> I went to the user's office (fortunately just down the hall, but I 
> need the exercise, anyway).  My thought was that she simply had not 
> started the printer emulation.
> But she had.  So I killed it and restarted it.  Nada.  Zilch.
>
> Then went to her terminal session and noticed a 'MW' indicator.  When 
> I displayed her messages, there was one for a 'Change form to xxx on 
> printer PK.'  Did that and it's working now.
>
> My (personal) problem is trying to understand why the printer did not 
> show up in the WRKWTR list.  I go there day in-day out to respond to 
> forms change messages.
> I just tested a couple of other printers, and sending a different 
> forms type to them does not remove them from the WRKWTR list.
>
> Now it just occurred to me that I did apply the 8057 Cume (V5R4) to 
> the system this weekend.  But I checked with three other users with 
> identical set-ups, and none of them had an issue, except that they 
> had a message about the printer being stopped so they started it.  
> The user with the issue said she had a message about the printer 
> being stopped, but replying to it didn't do any good.  I cannot 
> verify what responses she took to these and other messages before she 
> called me, but I don't think that would have removed the printer from 
> the WRKWTR list, but I'm just a silly programmer, not operations.
>
> I hate printers but, personal animosity aside, how would a printer 
> get removed from the WRKWTR list?
>
> Jerry C. Adams
> IBM System i Programmer/Analyst
> B&W Wholesale
> office: 615-995-7024
> email:  jerry@xxxxxxxxxxxxxxx
>
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