|
Here's one that I do not recall seeing before but, then, I usually
don't go looking for trouble.
User called an said that she could not get anything to print on her
emulated printer (attached to her PC).
I ran the WRKWTR command with *All.
The printer was *not* in the list.
So I ran WRKCFGSTS *Dev.
The printer was there, but with a status of *Varied Off.
So I varied it on and the status went to *Vary On Pending.
Ran the STRPRTWTR command. No messages other than "Submitted to job
queue QSPL in QGPL." But went to the output queue QEZJOBLOG and
found several entries for the printer, indicating that the command
failed (i.e., the writer couldn't be started). Nothing really
helpful as to "Why?".
I went to the user's office (fortunately just down the hall, but I
need the exercise, anyway). My thought was that she simply had not
started the printer emulation.
But she had. So I killed it and restarted it. Nada. Zilch.
Then went to her terminal session and noticed a 'MW' indicator. When
I displayed her messages, there was one for a 'Change form to xxx on
printer PK.' Did that and it's working now.
My (personal) problem is trying to understand why the printer did not
show up in the WRKWTR list. I go there day in-day out to respond to
forms change messages.
I just tested a couple of other printers, and sending a different
forms type to them does not remove them from the WRKWTR list.
Now it just occurred to me that I did apply the 8057 Cume (V5R4) to
the system this weekend. But I checked with three other users with
identical set-ups, and none of them had an issue, except that they
had a message about the printer being stopped so they started it.
The user with the issue said she had a message about the printer
being stopped, but replying to it didn't do any good. I cannot
verify what responses she took to these and other messages before she
called me, but I don't think that would have removed the printer from
the WRKWTR list, but I'm just a silly programmer, not operations.
I hate printers but, personal animosity aside, how would a printer
get removed from the WRKWTR list?
Jerry C. Adams
IBM System i Programmer/Analyst
B&W Wholesale
office: 615-995-7024
email: jerry@xxxxxxxxxxxxxxx
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