Re: Strange Printer Issue

[Loyd Goodbar <loyd@xxxxxxxxxxxxxx>]

Try ending the print writer (*IMMED if necessary) then CALL QSPFIXUP.

HTH,
Loyd



On Fri, Sep 17, 2010 at 12:43 PM, Brian Piotrowski <
bpiotrowski@xxxxxxxxxxxxxxx> wrote:

> Happy Friday, Everyone!
>
> Has anyone ever seen a print job that is "stuck" in a printer even when the
> print writer is ended and the device varied off?  We have three printers in
> our facilities that have multiple print jobs in various states (WTR, PND,
> PRT) that we cannot seem to clear.  The really strange thing is that they
> are intermixed within the jobs (ie: the first job says PRT, followed by a
> series of WTR, then it goes back to PRT with a few more WTRs, followed by
> PND and a few more PRTs).
>
> Anyone have any idea on how to clear out these naughty jobs?  Ending the
> print writer and varying off the printer and trying to do a "4" (delete) on
> the print job results in the error "File <filename> number <number> not held
> or deleted."
>
> I tried to clear out the queue as well, but only a few select jobs were
> deleted.  I also tried an ENDJOB on the difficult ones, but they still
> remain.
>
> Anyone know of an easy way to completely kill all jobs in the printer queue
> and clean it out instead of doing it job by job?