I've been digging around on this and I've found that email readers don't support the <form> tag and many of them will just reject the email altogether if it has a <form> tag. For sure they'll block anything with <script> in them. Without those two elements, I've not been able to put together any kind of useful form in an email. You might be able to put in an <input> tag where the recipient could type something, but there's nothing you can do with it.
If you've come up with an actual way to do this, I'd like to know.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Nathan Andelin
Sent: Wednesday, November 17, 2010 10:26 AM
To: Midrange Systems Technical Discussion
Subject: Re: PDF Documents
From: Len Grieco
It is more of a inquiry letter with some fill in the blanks - the
customer then returns the letter back to our customer service
department
Rather than sending a PDF via email, you could send an HTML document, which may look just like the PDF document, which may include a hyper link to an HTML form on your web site, to fill in the blanks. A lot of email readers can also read and properly display HTML, but if that's a problem for some customers, just include the hyper link in the email, directing them to an HTML form on your web site. The hyper link may even include query string parameters that cross-reference to a specific customer, specific document, etc.
-Nathan
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