Re: Login Issues at QPWDLVL 2 for some users

[CRPence <CRPbottle@xxxxxxxxx>]

On 11/23/10 8:28 PM, daveML@xxxxxxxxxxxx wrote:
> We recently moved from level 0 to level 2 on our password
> complexity. In large part we did this to allow our users to have
> matching passwords on the i5 and Windows (where we have some fairly
> strict rules for PCI reasons). Anyhow, it seemed to go well. We had
> to talk a lot of people through changing their i5 passwords to mixed
> case, since at level 0 they are actually stored as lower case. A
> little painful, but overall not too bad. Today though, we have an
> issue that seems to affect approximately half of our user base. They
> cannot login on QDSIGNON2 with their new passwords. If entered on the
> iSeries Access logon popup they are fine, but not on the green
> screen. I have personally verified it does not work for some users
> and the passwords are being typed correctly.
> Works fine for me and some others, but not all. I even tried copying
> my usrprf to a new user and that user -- even with my identical
> password and settings -- still gets the error:CPF1107 - Password not
> correct for user profile.
> Has anyone else seen anything similar? We are at V7.1 with latest
> groups.

  A custom version of QDSIGNON2 or the system-supplied copy?  Since 
3=Copy on WRKUSRPRF does not copy the password, I am not sure about 
ruling out some misinterpretation of "same" between the original UsrPrf 
and the new user profile, so ...

  Any chance that the DSPF DDS source for QDSIGNON2 has a keyword 
forcing the password input field to upper case; e.g. a CHECK or keyboard 
shift feature?  Or perhaps there could be a KBDTYPE or CHRID issue for 
the device for being used for a failing signon, such that the 
special-characters might be interpreted different from what appears on 
the keyboard; use DSPDEVD on a workstation display device for a failed 
login.?

Regards, Chuck