You've probably been to http://www.e2open.com/about/support/ ... but just in
case, this is a quote from that page:

Support

Support for E2open is provided to customers through the following channels:

Email: customersupport@xxxxxxxxxx
Phone: +1.650.299.8111
English support is available: 24x7x365
Mandarin Chinese support is available during business hours, Kuala
Lumpur, Malaysia time

If live support is not available, leave a message and an on-call
representative will call you back. Issues reported via email will be
responded to within one business day.

Dennis Lovelady
http://www.linkedin.com/in/dennislovelady
--
"The man with the best job in the country is the Vice-President. All he has
to do is get up every morning and say, 'How's the President?'"
-- Will Rogers



Has anybody worked with e2open?

We have a customer that uses them (or their software), and I am trying to
automate the upload and download process for Orders, Invoices, and ASNs.
But, I can't find any humans to contact for technical questions. Trivial
stuff like file layouts, required fields, code meanings, etc...



Thanx,

Nick



Nick Radich
Sr. Programmer/Analyst
EPC Molding, Inc.
Direct (320) 679-6683
Toll free (800) 388-2155 ext. 6683
Fax (320) 679-4516
nick_radich@xxxxxxxxxxxxxx
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