http://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/topic/rzal2/rzal2kickoff.htm
See also "Systems Management" and it's subtopic "Work management".

http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=a0000658


Rob Berendt

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